Building Manuals + Chain of Responsibility Logbooks

Protect your build. Prove your compliance.

Independently compiled by real experts—no apps, no certifier duties, just third-party documentation done right.

Why the Industry Needs This.

Australia is undergoing a compliance revolution. After years of product failures and defect scandals, governments are cracking down on poor documentation and lack of accountability in the building product supply chain.

New legislation, reforms, and consumer pressure mean builders and developers must now prove that every product used in a project is compliant, safe, and appropriately installed. You can no longer rely on undocumented verbal assurances.

The Complia Logbook offers a structured, independent way to capture and verify this information across the life of your build—giving you a record to stand behind, and buyers a reason to trust.

National Coverage – What’s Changing Across the States.

NSW – The Building Products (Safety) Act 2017 and 2023 amendments introduce a legally binding Chain of Responsibility for building products (commencing 2025). All parties in the supply chain must document their responsibilities.

VICTORIA – Mandatory building manuals are being introduced under the Building Legislation Amendment Act 2023. Risk-based product documentation is now under consultation.

QUEENSLAND – Chain of Responsibility for non-conforming building products has been in place since 2017. Builders, suppliers, and designers are all legally accountable.

OTHER STATES – National reforms following the Building Confidence Report are encouraging all states to adopt stronger documentation requirements. Developers are being urged to adopt best-practice compliance systems—even before they’re legislated.

This is your opportunity to get ahead of the curve.

Overview

Complia Build offers a fully independent, third-party Building Manual and Chain of Responsibility (CoR) Logbook service for construction projects across Australia.

We do not act as certifiers. Instead, we compile and verify the evidence you need to demonstrate that every building product used in your project is compliant, fit for purpose, and properly installed.

WHAT'S INCLUDED

Verified Product Technical Statements (PTS)
Evidence of Suitability (EoS)- Delivery records & photographic evidence
Signed declarations from designers, suppliers, and installers- Installation manuals and warranties
Chain of Responsibility Register (who selected, supplied, installed, and verified each product)
Optional consumer-facing handover summary pack with QR code access

WHY IT MATTERS

Growing personal legal liability for builders, suppliers, and designers
Evidence of compliance is increasingly required for OC, resale, strata disputes, and defect defence
Helps prevent litigation, protect reputation, and demonstrate compliance due diligence
Builds trust with regulators, certifiers, owners, and future buyers

WHO'S IT FOR?

Class 2 Developers and Builders
Owner Corporations and Strata Managers
Project Managers, Designers, and Compliance Teams
Any stakeholder involved in building product procurement and installation

HOW IT WORKS

We collect the data – Site inspections and direct follow-up with trades and suppliers
We verify and document it – Product evidence is matched to legislative and NCC requirements
You receive a complete manual and logbook – Professionally compiled and ready for handover or review
(Optional): We create a consumer-friendly summary branded to your project

Book a Discovery Call